TigerDirect
Brand Transformation
Rebranding to gain a competitive advantage
TigerDirect, one of the oldest and largest consumer retailers of IT hardware and software, sought to diversify their sales and appeal to a B2B audience. They partnered with our team to reposition and rebrand the company from a “cheap” consumer retailer to a strategic partner that small to medium businesses (SMBs) and enterprise companies could trust with complex IT needs.
Elevating TigerDirect's Brand for B2B Growth
Our Approach
Connecting Design, Branding, and Automation
Leveraging our expertise in beautifully designed digital platforms and systems automation, we crafted a comprehensive strategy to transform TigerDirect’s brand, generate leads, and empower their sales force, positioning them to thrive in the future economy.
Services Provided:
01 Branding
Redefining the brand to gain a competitive edge
We helped TigerDirect redefine their vision for the future, anchoring their new brand DNA around a mission that unified the company with a key message: “Do More, Better.” This became the rallying cry that defined what they stood for and what they needed to win. By conducting a rigorous audit of their current brand and competition, we shifted their focus from price-centric messaging to delivering value and establishing profitable relationships through their brand promise.
02 Lead Generation
Accelerating growth with an integrated marketing campaign
With the new brand in place, we partnered with Kevin O’Leary, known as Mr. Wonderful from Shark Tank, to create an integrated lead generation campaign. We designed a marketing automation funnel that engaged prospects with premium content at each interaction. The campaign featured “Wonderful Business Tips” from Kevin O’Leary, including emails, landing pages, cheat sheets, and a video library. This AI-enhanced automation streamlined the marketing process, reducing resource needs and accelerating productivity.
03 Social Media Campaign
Engaging audiences through interactive experiences
We utilized the created content to fuel a social media strategy that promoted the new brand and maximized engagement across TigerDirect’s social platforms. Launching the “Ask Kevin” contest, users interacted directly with Kevin O’Leary by asking business questions and receiving answers. This campaign generated significant traction, increasing brand affinity and customer engagement.
04 Sales Enablement
Empowering the sales team with automated tools
We developed TigerDirect’s partner program, demand generation portal, and sales collateral to support their transition into a B2B technology reseller. By creating a tiered partner program and automating the onboarding sequence—including follow-up emails, notifications, landing pages, sell-sheets, brochures, call scripts, and shipping inserts—we unified their business processes and enhanced operational efficiency. This automation freed the sales team to focus on building strategic relationships.
Results
Positioning TigerDirect for Future Success
Our holistic approach transformed TigerDirect’s brand perception, increasing their appeal to the B2B market. The integrated marketing campaigns and automated sales processes led to higher engagement, more qualified leads, and a stronger market position. By connecting their business processes and leveraging AI automation, TigerDirect is now better equipped to grow faster with fewer resources and thrive in the future economy.